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General Privacy Policy

Privacy Policy for IOnaute solutions


Privacy Policy

Last updated: October 13th, 2022


This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.


We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.


Interpretation and Definitions



The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.



For the purposes of this Privacy Policy:


Account means a unique account created for You to access our Service or parts of our Service.


Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.


Application refers to QGram, and Tessa the software programs provided by the Company.


Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to IOnaute SAS, 40, Rue Victor Hugo, 89140, VINNEUF.


Country refers to: France


Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.


Personal Data is any information that relates to an identified or identifiable individual.


Service refers to the Application.


Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analysing how the Service is used.


Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).


You means the individual accessing or using the Service, or the company, or other legal entity on whose behalf such individual is accessing or using the Service, as applicable.


Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:


Name and surname

Professional email address

Usage Data

Usage Data is collected automatically when using the Service.


Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.


When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, and other diagnostic data.


We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.


Legal Basis for Processing Personal Data under GDPR


If you are from the European Economic Area (EEA), the legal basis for collecting and using the personal information described in this Privacy Policy depends on the personal data we collect and the specific context in which we collect it.


Generally, we will collect and process your personal information only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect and process your personal information.


If we collect and use your personal information on the basis of your consent, you have the right to withdraw your consent at any time. However, withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information that is based on other lawful grounds.


If we collect and use your personal information based on our legitimate interests (or those of any third party), you have the right to object to this processing on grounds relating to your particular situation. If you object, we will no longer process your personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or unless the processing is necessary for the establishment, exercise or defense of legal claims.


If you are an individual in the EEA, you have certain data protection rights. You can request access to, correction, or deletion of your personal information. You also have the right to ask us to restrict the processing of your personal information or to transfer your personal information to another organization. If you wish to exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy.


Note that we may ask you to verify your identity before responding to such requests. We will respond to all requests within a reasonable timeframe and in accordance with applicable data protection laws. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant supervisory authority.


By using our services or providing us with your personal information, you consent to the collection, use, and transfer of your personal information as described in this Privacy Policy. If you do not agree with any of the terms of this Privacy Policy, please do not use our services or provide us with your personal information.


Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time without notice. It is your responsibility to review this Privacy Policy periodically to be aware of any modifications. By continuing to use our services after any changes to this Privacy Policy, you agree to be bound by such changes. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.


Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at We will do our best to resolve your issue.


Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of France, and any disputes relating to this Privacy Policy will be subject to the exclusive jurisdiction of the courts of Sens.

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