IOnaute enables luxury brands to create a strong relationship with their clientele, elevating the luxury brand experience through a digital product passport (DPP), exclusive communication channels, and a host of additional premium services.

Managing The Off-Store Luxury Brand Experiences

Brands design luxury products to withstand the test of time;
Consumers purchase luxury goods for a timeless brand experience.

Our Mission

IOnaute's mission is to become the modern guardian of the timeless brand experience

Luxury goods like jewellery, watches and art are acquired, collected and are oftentimes even proudly displayed. These luxury purchases are not consumed, they are experienced, and these experiences are passed down from generation to generation: an engagement ring passed along from a mother to her daughter, a family-owned art piece from a renowned artist...

But as any durable product, along the way the luxury goods could also be modified, lost, or even stolen. As a result, ensuring a timeless luxurious experience for consumers has always been a challenge for luxury brands.

It is now possible thanks to technological evolution and consumer digital habits. IOnaute provides a new possibility of brand-consumer relationship in the digital age, and completely reinvents the way buyers and collectors experience luxury by extending and elevating the brand experience through our digital solutions.

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Elevate Luxury Brand Experience Through Consumer Trust

IOnaute's solution is designed to strengthen the consumer trust towards luxury brands by building Consistency, Reliability, and Commitment

Consistency

Maintained brand identity
Product storytelling

Reliability

Higher perceived value
Brand differentiation

Commitment

Better credibility
More powerful community

Consistency, Reliability and Commitment are the 3 pillars of trust. And trust is the key to customer loyalty and successful brands.

IOnaute helps luxury brands to build this trust with their customers in the digital age, extend the true luxury brand experience off-store.

TESSA

The world's first digital PAM (Personal Asset Manager) for luxury goods

Tessa offers extended digital services of your brand for your customers. This includes the provision of your branded content, as well as access to product documents and warranties of the items they have purchased.

For each of your customers, Tessa provides a user-friendly interface for them to collect, browse, oversee and manage their assets - the digital product passports (DPPs). Additionally, it facilitates direct communication with your brand.

Tessa is the digital Personal Asset Manager that creates stronger customer loyalty for your luxury brand.

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Try Tessa now for free

Take control of your off-store customer experience, and multiply your brand equity with Tessa.

Production Monitoring

IOnaute is the first provider to actually be in the heart of the supply chains, and to accompany luxury brands with their production monitoring.

The luxury industry has evolved into a complex and global network, extending its production and distribution worldwide. In this evolution, product transparency emerges as an essential element for luxury brands.

To bring transparency, it takes a neutral and independent party to testify the authenticity of the information shared throughout the product's life cycle and throughout the supply chains.

IOnaute is the first and only provider that is in the heart of luxury goods supply chains with 10+ years of expertise in high-end jewelry production.